Our hot sauces are handcrafted using your favorite Syracuse ingredients.

Privacy Policy

SYRACHA'BOX, LLC cares how the information you provide us is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy.

Your visit to our website and any dispute over privacy are subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of our local state. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the “Contact Us” link and we will try to resolve it.

Unless stated otherwise, our current Privacy Notice applies to all information that we collect about you and your account. We stand behind the promises we make, and will never materially change our policies or practices to make them any less protective of customer information collected in the past without the consent of affected customers.


The information we receive from customers helps us personalize and continually improve your shopping experience with us. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communications with you. You provide such information when you search, post reviews, or other methods of communication via our website or email. As a result of those actions, you might supply us with such information as your name, address, phone numbers, and credit card information, either by phone or during checkout.

E-mail Communications: To help us improve service and your shopping experience, we sometimes send you newsletters of our services and products and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your “Subscription” preferences by logging into your account or unsubscribing from our newsletters.

Data-Sharing: We respect your privacy and at no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless in accordance with State and Federal law.

Data-Security: We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products. We reveal only the last five digits of your credit card numbers when confirming an order.  It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the “log off” link located in the side menu.


Questions regarding our Conditions of Usage, Privacy Policy, or other policy related information can be directed to our support staff by clicking on the “Contact” link in the footer of our website or by emailing us directly at info@syrachacuse.com